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Most frenquently asked questions

We accept Direct Debit, Visa/Master Card (2.2% Surcharge applies to all Credit Card Transactions Only), EFT & Cash

Quotes are valid for 14 days. If there has been any changes to the condition or alterations to the original work, then a new quote will need to be done before the start of any work.

Yes we are fully insured.

No, as long as I have access to work area/s. During Quote discussions these arrangements can be discussed.

Yes, once work has been completed you will be invoiced and once payment has been made in full you will also receive a receipt.

Drying times will vary according to the environmental conditions on the day and also the type of Carpet Cleaning process begin used.

1.Carpet Steam Cleaning (HWPC) – Generally carpets should be dry within 2 to 3 Hrs.

2. Encapsulation – Carpets will dry once work has been completed.  

Carpet Encapsulation

Please click on link above for more information.

Normal tap water is full of ions derived from the natural environment, the pipes and other sources. Typically these might include Sodium (Na), Calcium (Ca), Iron (Fe) and Copper (Cu). The deionisation process removes these mineral ions and is an important aspect of water purification for various applications.

For more information on how this applies to cleaning windows click on this “DI Link”

The most common indoor molds are CladosporiumPenicillium, and Aspergillus. Click on this” link” for a very good article on Molds generally.

The following Spotting Chart is for Informational Purposes Only. Click on download to see Spotting Chart.

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